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Explore the Terms That Govern Your Account

These Terms and Conditions set out the rules between you and y02t whenever you open an account, make a deposit via UPI or Paytm, or access any part…

Account EligibilityDeposit & Withdrawal ConductLobby Access RulesUPI / Paytm / PhonePe TermsDispute Resolution

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Browse the Scope of These Conditions

y02t Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms apply to all activity on y02t and are governed by applicable law in the jurisdiction where access is permitted. Availability of our lobby, including live tables, slot rooms and sportsbook markets, depends on local law and is accessible only where local law permits. Accounts

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opened using UPI, Paytm or PhonePe are subject to the payment conduct clause in Section 4. We update these Terms when regulatory or operational changes require it; the version dated at the bottom of this page is the one in force. Continued use of your account
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after a revision is published constitutes acceptance of the updated Terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT FOR TERMS QUERIES

Switch to Support When You Have a Question

If any clause in these Terms is unclear or you want to raise a dispute related to your account, our support team can clarify the relevant section and escalate where needed. Queries from Kolkata and across India are handled in English through all three channels below.

Team online

Live Chat

Open the live chat widget from any page on y02t for real-time answers on Terms queries, account conditions, and deposit or withdrawal conduct disputes. Available seven days a week.

Email Support

Send a written query about specific clauses or account conditions to our support address. We aim to respond within 24 hours on business days with a direct answer referencing the relevant section.

Help Centre

Browse the self-service Help Centre for plain-language explanations of key Terms clauses — covering eligibility, payment conduct, account suspension, and how to submit a formal dispute.

HOW WE HANDLE YOUR DATA

Open Your Account Knowing How We Protect It

From the moment you register, y02t applies account-security measures and data-retention practices aligned with these Terms. Here is what that means in practice across six areas that matter most to you.

Data Handling

Account data you submit — name, contact details, payment method — is stored securely and used only for account operation, identity verification, and compliance with applicable local law. We do not sell your data to third parties.

Cookie Policy

We use session and preference cookies to keep your lobby state intact across pages. You may adjust cookie settings in your browser at any time; disabling functional cookies may affect how parts of the lobby load.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. You are responsible for keeping credentials confidential; report any suspected unauthorised access to support immediately via live chat.

Data Retention

We retain account and transaction records for the period required under applicable law in permitted jurisdictions. After account closure, records are held for the legally mandated retention window, then deleted in line with our data policy.

Your Contact Rights

You may request a copy of the personal data we hold on your account, ask for corrections, or submit a deletion request where local law permits. Send these requests to our support email and we will acknowledge within 48 hours.

Requesting Changes

To update your registered name, contact details, or linked payment method such as UPI or Paytm, submit a verified request through support. Changes take effect once identity checks are complete, usually within one business day.

Answers to Questions About These Terms

These questions cover the aspects of the Terms and Conditions that account holders ask about most — from eligibility and payment conduct to data rights and how to raise a formal dispute with y02t.

These Terms apply to every person who opens an account on y02t and uses any part of the platform — lobby, wallet, or sportsbook — where access is permitted under local law in their jurisdiction.

If a clause seems unclear or you believe it has been applied incorrectly to your account, contact support via live chat or email. We will reference the specific clause and work toward a resolution in line with the dispute procedure.

Yes. All deposits and withdrawals processed through UPI, Paytm and PhonePe are subject to the payment conduct clause. That clause covers clearing times, limits, and what happens if a transaction is flagged for review.

When we revise these Terms, the updated version is published on this page with a new effective date. Continuing to use your account after that date means you accept the revised Terms as they apply to your account activity.

Yes. Submit a data access request to our support email. We will confirm receipt within 48 hours and provide the requested account data within the timeframe required by applicable law in your permitted jurisdiction.

Accounts may be suspended if there is evidence of a breach of these Terms — including providing false registration details, conducting fraudulent transactions, or attempting to access the platform from a jurisdiction where it is not permitted.

Submit your dispute in writing to our support email, referencing the clause you believe was misapplied and your account identifier. Our team will respond with a detailed position within two business days of receiving your submission.

Explore the Terms That Govern Your Account

Switch to Support When You Have a Question

Live Chat

Email Support

Help Centre

Open Your Account Knowing How We Protect It

Data Handling

Cookie Policy

Account Security

Data Retention

Your Contact Rights

Requesting Changes

Answers to Questions About These Terms

01 Who do these Terms and Conditions apply to?

02 What happens if I disagree with a clause in the Terms?

03 Do these Terms cover deposits made via UPI, Paytm and PhonePe?

04 How will I know if the Terms have been updated?

05 Can I request the personal data y02t holds on my account?

06 What are the grounds on which y02t can suspend an account?

07 How do I formally dispute a decision made under these Terms?

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